Service News
Copyright By FCA Italy S.p.A. - Printed 10/05/2016 – Esc.1561


Ducato (250)


Version: All models with Comfort instrument panel (without reconfigurable multifunction display) excluding versions with electro-hydraulic transmission (MTA) and/or active suspension
55
016.16
5560 1 501 RA COMFORT INSTRUMENT PANEL
Anomalous lighting up of one or more indicators - Service Solution


CLAIMED FAULT

Anomalous lighting up of one or more indicators on the instrument panel.

Lighting up can occur even with the panel switched off.

OPERATIONS IN PRODUCTION

Adoption of instrument panels with new type of LEDs.

IMPLEMENTATION OF MODIFICATION

 

Version

 

Plant

 

Line

 

Chassis no.

 

Organisation No.

 

All models in question

 

Sevel

 

-

 

02915236

 

02077670

OPERATIONS AT THE DEALERSHIPS

DEALERSHIP BEHAVIOUR STANDARDS TOWARDS THE CUSTOMER

  • Once the claimed fault is confirmed, reassure the Customer that the problem will be solved by replacing the instrument panel.
  • After the intervention, illustrate the work done and make sure the Customer is satisfied

Service Solution

When the claimed fault is confirmed, reprogramme the instrument panel according to the Operating Cycle below.

OPERATION CYCLE

Before removing the instrument panel connect the wiTECHPlus diagnosis equipment and, after replacement, via Examiner Emulator download the settings (km/miles, coupons, etc.) to the new panel.

  • Replace the instrument panel with a new one drawn from Spare Parts.
  • For the replacement procedure refer to operation 5560B10 of the Service Manual.

The instrument panel supplied by Spare Parts can have the same Order No. as the faulty one removed from the vehicle. In this case, before installing the new panel, make sure the date of manufacture given on the label on the back is the same as or later than that specified in the table below.

 

Order no.

 

Date of manufacture

 

1371843080

 

19 May 2015

 

1375910080

 

14 May 2015

 

1371844080

 

19 May 2015

 

1374248080

 

14 May 2015

PARTS AVALABILITY

 

Version

 

Description

 

Order no.

 

Qty

 

All left hand and right hand drive models with indications in km

 

Instrument panel

 

1371843080

 

1

 

All left hand and right hand drive models with indications in km

 

Instrument panel

 

1375910080

 

1

 

All right hand drive models

 

Instrument panel

 

1371844080

 

1

 

All right hand drive models

 

Instrument panel

 

1374248080

 

1

CLAIM REPORT DATA

 

Version

 

Operation

 

Part

 

Fault

 

Position

 

Time allowance

 

All models in question

 

5560150

 

1

 

RA

 

-

 

0.30