Service News
	Copyright By FCA Italy S.p.A. - Printed 18/07/2014 – Esc.1382

Cancels and replaces SN 55.17.14 of 30/05/2014 to specify application on vehicles with chassis number higher than 2471074 only.

CLAIMED FAULT

The average consumption and the average speed shown on the instrument panel have inconsistent values.

After resetting Trip A and Trip B, all the values shown by the Trip Computer are correct; after about 1000 km, the average consumption and average speed have inconsistent values again.

TECHNICAL CAUSE

Software calibration not ideal.

OPERATIONS AT THE DEALERSHIPS

DEALERSHIP BEHAVIOUR STANDARDS TOWARDS THE CUSTOMER

• Once the customer's claimed fault is confirmed, reassure the Customer that the problem will be solved by reprogramming the instrument panel.
• After the operation, show the Customer what has been done and make sure he is satisfied.

Service Solution

Only on vehicles with chassis number higher than 2471074, if the claimed fault is confirmed, reprogramme the instrument panel using wiTECHPlus, according to the Operating Cycle below.

If the fault occurs on vehicles having chassis number equal to or lower than 2471074, contact Te.Se.O. without carrying out further interventions and/or replacements; attach the number of the Escalation (1692) to the ticket, then follow the instructions given by Te.Se.O.

OPERATION CYCLE

Connect the diagnosis equipment wiTECHPlus and, through Examiner Emulator, reprogramme the instrument panel using the WEB Flash 11.07.0 (or higher), available from wiTEXEDi.

The vehicle battery must be in full charge conditions or supported by a battery charger/booster battery so as to ensure a rated voltage of 12 V, during reprogramming.

INSTRUMENT PANEL CODES

The following tables show the hardware (HW) and software (SW) codes of the instrument panel, before and after reprogramming.

CLAIM REPORT DATA